George Smith’s March 11 column, “Staff, volunteers at Togus Hospice Unit made every day a great day for Ezra Smith,” hit the nail on the head.

My mother is a patient there, and we are amazed at what a wonderful facility it is. She keeps saying, “I only served four years and they do all this for me.” Being the only female veteran there currently, she is in a lovely private room, which we have decorated with many of her personal items to make it seem cozier to her. We also added a jigsaw puzzle table that attracts many to stop by for a few minutes. We celebrated her 90th birthday last month in the gathering room with family and friends. What a comfort it is to our family to know she is content and safe there.

The staff is exceptional — always there to answer questions, give meds, help with personal care, chat or prepare a cup of hot tea. There are many volunteers who add to the veterans’ days as well — readers, musicians, crafters, pets or companions.

Dr. Jim Schneid and the rest of the medical crew are tremendous. The doctor exudes kindness and compassion at every visit. In addition to his medical knowledge, he has been known to offer up smelting adventures to the patients or to play his accordion to entertain one and all. And as Smith pointed out, he has even been seen sneaking in a slice or two of contraband bacon. The medical staff calls me frequently with updates and is available 24/7 if needed.

None of us knows what the future holds, but how reassuring it is to know this outstanding facility is available for our veterans when they need it. And as a bonus, it is staffed by a cluster of special angels.

Judy Johnston

Manchester