Questions about CentralMaine.com
Q: What is CentralMaine.com?
A: We have brought together the resources from the Morning Sentinel and the Kennebec Journal to bring you the only website dedicated to covering Central Maine. The new site provides a digital newspaper experience to readers, giving them an opportunity to access news and information on a site with in-depth coverage of local news and a clean, reader-friendly format. We’ve also created the site using responsive design, which automatically adapts centralmaine.com content so it always renders perfectly on the digital device of your choice.
Q: What are the key features of the new site?
A: The redesign allows us to give you easier access to the news. Visit Centralmaine.com/redesign for a video tour of the new site. On our homepage, you’ll find the latest news and in-depth reports and be able to access more of our site in one click. The top right of the page will showcase content that you can’t miss and other familiar tools like the Most Read/Most Shared and video spotlight will remain in the right column. Our primary navigation has been updated so when you roll over each topic a drop-down box will appear to highlight the top features of the section. Our article view has been redesigned for an improved user experience. Stories are no longer divided into multiple pages, making reading much easier. Another new feature is the utility bar that appears on the top of each article. This nifty tool is always in view allowing you to experience each story through dynamic photos and video content in just one click. It also allows you to navigate back to the homepage (red P) and to view a drop-down navigation to move easily through the site. Our new photo gallery presents our award-winning photography in a more elegant, magazine like format.
Q: Can I access centralmaine.com on my mobile device and tablet?
A: Yes, because pressherald.com was created using responsive design technology, which automatically adapts the site content so it renders perfectly on the digital device of your choice, you can enjoy the site just as you would from a desktop or laptop. Since our website is optimized for mobile reading, a separate mobile app is not necessary.
Q: How often is the content updated on centralmaine.com?
A: The website is updated throughout the day, with stories frequently moving into and out of featured positions as circumstances and emerging facts drive thedisplay of content.
Q. What is the difference between the print edition of the Kennebec Journal and/or Morning Sentinel and the website?
A. While you’ll find all of the staff written stories and photography that appears in the newspapers, the website offers a tremendous amount of content that is not available in print. Follow-up stories from the morning paper are added throughout the day. Breaking news is posted as it happens. The website also features interactive features that can be stand-alone or a companion to a story. You’ll find video content and interactive data-visualizations that obviously can’t appear in print.
Q. What web browsers are supported by the site?
A. The site should render well if you are using Internet Explorer 8+, Mozilla Firefox, Google Chrome, Safari and/or Opera. If the website isn’t working in your web browser, first make sure your browser is up-to-date by downloading the latest version.
Please note, we are no longer supporting Internet Explorer 7 and lower. As we evaluate which browsers to support, we look at which ones will give our users
the best experience and allow us to enhance our format to meet modern standard. Internet Explorer 7 is no longer supported by Microsoft and over the years,
security vulnerabilities have been discovered with this browser and preceding versions. For more information on Microsoft’s product lifecycle policy,
please see its website: http://support.microsoft.com/lifecycle/
And, here is a link to the Microsoft website with information on how to update Internet Explorer: http://windows.microsoft.com/en-us/internet-explorer/download-ie
Q. What did you do to the font? And can I adjust the text size?
A. In the new redesign, fonts have been enhanced to a more readable and elegant experience. Having trouble with the default size of the type? Use the “Increase Font Size” button, found above the headline on each article, to adjust the font to a desired size.
Q: Can I access archived stories on centralmaine.com?
A: Yes, the full archive of stories from the Kennebec Journal and Morning Sentinel from November 2000 to present is available here.
Q. Where can I find SOURCE: Eating and Living Sustainably in Maine on the site?
A. SOURCE can be found in the Lifestyle section of the site or by clicking here.
Q. Why am I suddenly getting emails from CentralMaine.com?
A. These emails are replacing the Daily Headlines, Breaking News and/or Politics e-newsletters from the Kennebec Journal and/or Morning Sentinel. Because all of the content is now on one site, we’ve combined the emails that you were previously opted in to receive.
Q. Do I have to pay to access centralmaine.com?
A. After this initial trial period, we will limit access to the site by allowing just five free articles per month to non-subscribers. Home delivery subscribers will have unlimited access to the website and e-editions. Connect your home delivery account or sign up for a new subscription at either myaccount.kjonline.com or myaccount.onlinesentinel.com
Q. I’m currently a print subscriber to the Kennebec Journal and/or Morning Sentinel, how do I connect my account for uninterrupted digital access?
A. You can connect your active home delivery subscription at the site that corresponds to the newspaper that your receive via home delivery: either myaccount.kjonline.com or myaccount.onlinesentinel.com
Q. I currently get the Kennebec Journal and/or Morning Sentinel e-edition. Does that entitle me to receive centralmaine.com at no additional cost?
A. Your digital only subscription does include unlimited digital access to both centralmaine.com and pressherald.com. In addition, you can also access the e-editions of the Kennebec Journal, Morning Sentinel and Portland Press Herald.
Q. I currently access the Kennebec Journal and/or Morning Sentinel through a mobile app. Will you still be supporting that application and will it remain
free?
A. Yes, we will continue to support the mobile apps for the near-term but eventually that will become part of the subscription bundle. We don’t have an exact date for the cut over.
Q. How do I contact reporters or editors in your newsroom?
A. Click here to access our staff directory or just click on the email in the article by-line.
Q. I like to share news stories I find with my social network. If I share a story from centralmaine.com will my friends be able to read the full article?
A: Yes, even once the meter is in place, you can share stories via Facebook, Twitter and Google+ and anyone clicking on the link will be able to read the article in full. Just share to your networks via the share buttons on the stories.
Q. I’m having trouble finding things on your new site. Help!
A. We’ve created a comprehensive index (found in the navigation bar) that lists almost everything we could think of. That’s the best place to start your search. If you’re still lost, send us an email and we’ll get back to you right away.
Q. I’d like to send in feedback about your new site?
A. We welcome it. This site is for you, our readers, so send it in – good and bad!