Northern Light Inland Hospital in Waterville has been named a 2022 Human Experience (HX) Guardian of Excellence Award winner for Clinical Quality by Press Ganey, a global leader in health care experience solutions and services. This award is part of Press Ganey’s annual ranking of the top hospitals and health systems in the country, according to performance in patient experience, according to a news release from the Kathy Jason, lead communication specialist at the hospital.
As a winner of the Press Ganey HX Guardian of Excellence Award, Inland Hospital is in the top 5% of health care providers in the last year and is one of only seven hospitals nationwide to receive the clinical quality recognition. Twelve clinical measures from 2021 data were used to calculate the award including care from the emergency department, outpatient services, care related to pregnancy and related conditions, stroke, and blood clots. Press Ganey works with more than 41,000 health care facilities in its mission to reduce patient suffering and enhance caregiver resilience to improve the overall safety, quality and experience of care.
“We are excited to receive this recognition and very proud of everyone at Inland who goes above and beyond to deliver the highest quality of care possible,” said Nick Chobanian, MD, senior physician executive and vice president of Medical Affairs at Inland Hospital. “It takes a skilled clinical team dedicated to each patient and their individual needs, using excellent communication that engages patients and families in their care. Great teamwork helps us deliver the best medical outcomes.”
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