One lawyer says the utility’s proposed $6 million compensation fund is meant to short-circuit legal action and avoid paying an estimated $140 million in overcharges.
maine public utilities commission
Posted inBusiness, Local & State, News
Regulators to consider CMP’s offer of customer compensation along with request for rate hike
The Public Utilities Commission says it will take up the proposals after it investigates complaints by thousands of customers who say they were overbilled.
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Posted inBusiness, Local & State, News
Portland and CMP agree to fix streetlights amid contract dispute
The parties are at loggerheads over who will pay to repair underground power lines.
Posted inBusiness, Local & State
CMP offers $6 million fund to compensate customers with disputed bills
Seeking to restore confidence and move past its billing system controversy, Central Maine Power proposes establishing the fund for frustrated customers and partnering with Efficiency Maine to troubleshoot complaints.
Posted inBusiness, Local & State
Regulators put off CMP’s rate hike request until billing probe ends
The Public Utilities Commission stays the power company’s request for a $46.5 million increase while regulators probe customers’ complaints about its billing and metering systems.
Posted inBusiness, Local & State
Regulator: Decision on CMP rate request likely to be delayed
PUC Chairman Philip Bartlett tells lawmakers that the commission will consider recent customer service problems as it weighs the proposed 10.65 percent rate increase, but cannot ‘simply say no.’
Posted inBusiness, Local & State, News
Utilities watchdog calls for regulators to pause CMP rate case
The Public Advocate’s Office is asking the Maine PUC to stay CMP’s rate case until questions about billing and management accountability are settled.
Posted inBusiness
Customer outrage dominates final CMP rate hike hearing
Ratepayers urge public utilities commissioners to delay a rate hike until the utility lives up to its pledge to deal with customers’ overbilling complaints.
Posted inBusiness, Local & State, News
Hearings on CMP performance problems to start Tuesday in Portland
The first of 3 Public Utilities Commission hearings will be held on the Portland campus of the University of Southern Maine.
Posted inOp-Eds, Opinion
Rep. Berry: Time to speak up on CMP’s billing errors, service shortcomings and proposed rate hikes
The PUC is taking the unusual step of holding public witness hearings; the first one will take place Tuesday in Portland.