Maine’s attorney general is asking that customers of Sirius XM satellite radio who think they were victims of misleading advertising or incorrect billing practices file a claim.

Attorney General Janet Mills is joining 43 of her counterparts from other states to let people know there’s a $3.8 million settlement available as restitution to Sirius radio customers who had difficulty canceling contracts; cancellation requests that were not honored; misrepresentations that the consumer’s Sirius XM service would be canceled and not renewed; contracts that were automatically renewed without consumers’ notice or consent; unauthorized fees; higher, unanticipated rates after a low introductory rate; and failure to provide timely refunds.

To be considered for restitution under this settlement, consumers must file a complaint concerning Sirius conduct from July 28, 2008, to Dec. 4, 2014, involving an identifiable loss that has not been previously resolved with their state attorney general, according to a news release from the AG’s office.

Maine consumers who have a complaint regarding Sirius XM’s business practices are asked to contact Sirius XM directly before May 3, 2015. Complaints can be sent by mail to P.O. Box 33059, Detroit, MI 48232-5059 or by going to www.siriusxm.com/settlementprogram.


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