Organizers of the TD Beach to Beacon 10K are confident they solved a technical glitch that caused problems a day before Friday’s general registration for this year’s road race.

On Thursday, 600 slots set aside for Cape Elizabeth residents filled up in 14 minutes, 29 seconds – more than double the time it took in either of the two previous years. In a Facebook post, organizers apologized for the glitch, and said the problem was identified and corrected.

A race spokesman said one of the four servers used for race registration had a caching issue. As a result, many would-be registrants were unable to proceed beyond a page that said “TEST MODE” and that incorrectly claimed capacity was full.

Organizers reached out to Cape residents who tried without success to register when the window opened at 7 a.m. and wound up issuing 11 more bibs to those affected by the glitch. One resident said she was given a special code valid until noon after she initially made a Facebook post about her frustration at being denied access to the registration page.

General registration for 4,000 bibs is scheduled for 7 a.m. Friday. Last year the general registration field filled in a record 3 minutes, 43 seconds.

“Thankfully the problem was identified today,” organizers said on the race’s Facebook page in response to a complaint, “so it won’t happen tomorrow.”

This year’s 20th edition of the race, founded and hosted by Olympic gold medalist Joan Benoit Samuelson, is scheduled for Aug. 5 in Cape Elizabeth. The entry fee is $50.

Once the 4,000 general entry bibs are taken, a lottery process – which includes an additional $5 charge per applicant – will be used to distribute an additional 1,950 race slots.

Glenn Jordan can be contacted at 791-6425 or:

[email protected]

Twitter: GlennJordanPPH

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