Anthem is having trouble with contracts throughout the state of Maine (“Health care providers say Anthem billing problems are widespread,” April 8). I now know one reason why.

I have had type 1 diabetes for 47 years. I recently had a major hypoglycemic event requiring medical help. My husband called 911, the ambulance responded, and I was taken care of at home, so I did not need to go to the hospital.

Anthem said that if I am not transported to the hospital, which was absolutely unnecessary in this case, they refuse to pay part of the bill. My husband and I believe that if transportation is not necessary, I should not be transported to the hospital. But in order for the bill to be paid, I must be transported to the hospital and take the unnecessary time and energy of medical personnel who should be treating true emergencies.

For Anthem to pay my bill I am required to be unnecessarily transported to a hospital, waste medical professionals, and pay a few extra thousands of dollars that are absolutely unnecessary. No wonder Anthem keeps increasing premiums for its members.

Kelly Seiders

Augusta

Copy the Story Link

Only subscribers are eligible to post comments. Please subscribe or login first for digital access. Here’s why.

Use the form below to reset your password. When you've submitted your account email, we will send an email with a reset code.