Lisa Curtis goes so far as to remove the nine 75-watt bulbs that keep her chickens warm during the winter.
central maine power
Caretaker’s house gets $800 bill — but it was closed for the season
A Lincolnville business owner says high electric bills hurt Maine’s mom-and-pop operations.
Who gave the go-ahead to launch CMP’s new billing system?
The 13-member project team that oversaw the launch of Central Maine Power’s new billing system consisted of a mix of IT, customer service and regulatory managers from Iberdrola, Avangrid and CMP. CMP has released a matrix summarizing the responsibilities of five key managers on the project team: Donna McNally, project director; Rachel Grenier, a now-retired […]
Cheese maker fears losing her Greenwood farm over $10,000 bill
Lisa MacLeod was among the first to join a class action lawsuit filed by incensed CMP customers.
Electrician, plumber scratch their heads over Woolwich woman’s bills
A Central Maine Power technician, too, finds that Mary Johnston’s smart meter is functioning properly.
Cut back on kids’ video game time, toddler’s parents are told
A Central Maine Power representative also suggests the Dyar family’s appliances are to blame, but the items are new.
Their stories: 12 customers take defiant, desperate measures
Some tried to save money by camping outside, cooking on a propane burner or showering with a garden hose. Others tried selling their homes but found no takers because of the exorbitant electric bills. Many received no bills at all, until the final tally was more than they could afford. When these Central Maine Power […]
Monthly bills for solar-focused farmers range from $13 to $641
A South Berwick couple install solar panels to keep electric costs down, but their utility bills keep climbing.
Timeline of a troubled launch: New billing system prompts multiple probes, lawsuit
The seeds of Central Maine Power’s crisis were planted nine years ago.
Our View: Latest fiasco feeds doubts about CMP
Who comes first, stockholders or customers? The flawed rollout of a new billing system fuels legitimate questions about accountability.