A Newcastle conveyor belt maker is turned away when trying to report an unbilled account, which is later disconnected.
central maine power
Customers with disputed CMP bills wonder: Should I pay?
You must pay a portion of any disputed bills, but you also have the right to negotiate a payment plan and file a complaint.
Smart meter swap promised savings that never came
A shift to real-time pricing, expected to save consumers $338 million, was derailed by a billing debacle and a lack of competitive energy suppliers.
Bills mount at Pittston home with just a refrigerator running
The Bergerons file a complaint with the Maine Public Utilities Commission after expenses for their weekend home surge.
Disabled retirees use blankets, garden sprayer to offset runaway bills
‘Something is wrong here,’ says Christie Decker of Wilton, who compares her Central Maine Power bill to extortion.
Carpenter tries to sell home, but utility bills spook buyers
‘I’m tired of choosing to pay my mortgage, heat or electric,’ Rob DuPaul says.
Family showers at Boys & Girls Club, forgoes electric lighting
To cut costs, the Waterville residents even decide to flush their toilets less frequently.
To save on electricity, family and its livestock sacrifice comfort
Lisa Curtis goes so far as to remove the nine 75-watt bulbs that keep her chickens warm during the winter.
Caretaker’s house gets $800 bill — but it was closed for the season
A Lincolnville business owner says high electric bills hurt Maine’s mom-and-pop operations.
Who gave the go-ahead to launch CMP’s new billing system?
The 13-member project team that oversaw the launch of Central Maine Power’s new billing system consisted of a mix of IT, customer service and regulatory managers from Iberdrola, Avangrid and CMP. CMP has released a matrix summarizing the responsibilities of five key managers on the project team: Donna McNally, project director; Rachel Grenier, a now-retired […]