Providers don’t disclose the scope of outages or predict when service will be restored – because they don’t want to, and because they can’t.
Maine Public Advocate
Posted inOp-Eds, Opinion
CMP executive: Electric utility is committed to a transparent auditing process
Though a recent editorial said otherwise, the truth is that all three independent analyses of CMP’s billing system were thorough and meticulous.
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Posted inOp-Eds, Opinion
Maine PUC: Editorial mischaracterizes panel’s role in resolving CMP complaints
The commission cannot and will not prejudge decisions in any ongoing investigation or rate case of any utility.
Posted inBusiness, Local & State, News
Blistering analysis faults CMP for poor management, system defects
A report by the Maine Office of the Public Advocate criticizes Central Maine Power for failing to fix a defective billing and metering system that resulted in thousands of inaccurate bills, and recommends hiring a third party to oversee proper testing.