Staff of the Public Utilities Commission will make a recommendation to commissioners Thursday on how much blame, if any, there is to lay at the feet of Central Maine Power for its billing problems.
Maine Public Advocate
Internet companies leave customers in the dark on storm-related outages
Providers don’t disclose the scope of outages or predict when service will be restored – because they don’t want to, and because they can’t.
CMP executive: Electric utility is committed to a transparent auditing process
Though a recent editorial said otherwise, the truth is that all three independent analyses of CMP’s billing system were thorough and meticulous.
Maine PUC: Editorial mischaracterizes panel’s role in resolving CMP complaints
The commission cannot and will not prejudge decisions in any ongoing investigation or rate case of any utility.
Blistering analysis faults CMP for poor management, system defects
A report by the Maine Office of the Public Advocate criticizes Central Maine Power for failing to fix a defective billing and metering system that resulted in thousands of inaccurate bills, and recommends hiring a third party to oversee proper testing.