A third-party audit answered some questions, but many customers remain unsatisfied. Regulators will decide this week what to do next.
central maine power
Data show Maine had most frequent, longest power outages
The state’s electricity customers went through an average of three service interruptions in 2017, lasting more than 40 hours on average.
Audit shows CMP billing and metering systems didn’t cause skyrocketing bills
However, Liberty Consulting Group concludes in the report to regulators that the company made the situation worse with a poor response to the thousands of complaints.
Maine electricity customers across the state can expect $6 monthly increase come Jan. 1
Reflecting regional trends, the supply side of home electricity bills will rise 14 percent, from 7.9 cents per kilowatt hour to a 10-year high of 9 cents.
CMP-area customers to learn 2019 electricity price Monday
The standard offer is the price set by the supplier for about 80 percent of customers.
Canadian hydropower supplier says it has plenty of capacity for New England
Hydro-Quebec says it’s bringing 13 more hydroelectric plants online and has untapped potential for others, but opponents of the 145-mile transmission line through Maine say that’s no guarantee more clean energy will be generated.
Ratepayers won’t be charged for CMP’s lost revenue, company official says
A vice president for the power distribution company tells regulators that CMP – and possibly its shareholders – will cover the cost of delayed bills to about 3,400 new customers.
Regulators may make shareholders absorb cost of CMP billing delays
The utility failed to charge about 3,400 new customers for months, citing lack of staff and inability to keep up with new accounts.
CMP neglected to charge 3,400 new accounts for months. The rest of its customers may get the bill.
The company blamed the billing snafu on a rash of retirements which left it shorthanded.
Portland’s plan to track energy usage stalls over privacy concerns
CMP says regulators must change the rules for it to let large property owners access their tenants’ electricity data, but is ‘thrilled’ with the city’s plan. Others say the company isn’t acting like it.