Central Maine Power’s Doug Herling said he was disturbed by the ‘tone’ used in the utility’s shutoff notices to customers with outstanding bills.
CMP billing
Posted inBusiness, Local & State, News
Maine regulators vote to investigate CMP’s winter disconnect notices
Since November, Central Maine Power Co. has delivered roughly 1,000 of the notices to customers warning that their power will be shut off unless they pay past-due bills.
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Posted inBusiness, Local & State, News, Times Record
Maine’s public advocate decries CMP disconnect notices as ‘scare tactic’
Central Maine Power says it is allowed to send the notices to customers with past-due bills, even though it can’t shut off their power in the winter without permission from the Public Utilities Commission.
Posted inOp-Eds, Opinion
Maine Compass: Let voters decide on the future of CMP, Emera Maine
A referendum is a way to act on a proposal to create a public utility while reducing the ability of investor-owned ones to kill it.
Posted inBusiness, Local & State, News, Times Record
PUC seeks to counter misinformation about CMP bill payment deferral policy
The Maine Public Utilities Commission has neither ended a policy allowing Central Maine Power customers to defer payment on a portion of disputed bills nor stopped working to resolve complaints.
Posted inEditorials, Opinion
Our View: PUC staff report not the end of CMP billing case
Finding that there was no problem with the company’s billing software doesn’t mean its bills were accurate.
Posted inBusiness, Local & State
CMP customers stunned by PUC staff’s findings
A report concluding that the electric utility’s systems were not at fault for extremely high bills has left many of them reeling.
Posted inBusiness, Local & State, News
CMP systems weren’t to blame for shocking bills, report says, but mismanagement led to errors
The Public Utilities Commission staff found CMP mismanaged the billing system’s rollout and it made several recommendations, including a rate hike for customers.
Posted inOp-Eds, Opinion
Maine Compass: Public power proposal offers opportunity to match, top MEMIC’s success
Electricity distribution is the ideal industry to replicate the model of a customer-owned, privately run company.
Posted inOp-Eds, Opinion
Maine Compass: Give ‘we, the people’ control of our state’s vital infrastructure
Electricity, water, banks and the internet should be in the hands of the public, not corporate interests.